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Intermediate QA Analyst - Fixed Term Contract

About


Founded in 1998, thirdtream's platform provides leading identity verification and account

opening for individuals and businesses, serving financial institutions from coast to coast.

thirdstream's account opening ecosystem drives retail, commercial, and credit card

onboarding. Our remote digital identity verification supports customizable online and in-

branch consumer experiences. thirdstream is a fully remote organization and candidates can be based in any city in Canada.


Role


We are seeking an Intermediate QA Analyst for a 6-12 month contract. Our ideal candidate excels in both technical expertise and interpersonal skills to work within a small but mighty QA team.


In this role, you'll be integral to our team, ensuring the highest quality of our products through meticulous attention to detail and robust testing procedures. We value clear communication and collaboration, so we're looking for someone who can not only identify and address issues effectively but also work seamlessly with colleagues to cover multiple clients across our platform. If you're a dedicated professional who thrives in a fast-paced environment and values teamwork, we’d love to hear from you.


Responsibilities


  • Identify test requirements and execute test cases

  • Identify and resolve product workflow issues

  • Ensure product workflow adheres to acceptance criteria as defined by clients and internal project team

  • Identify areas of improvement for products as well as testing processes

  • Perform quality tests on products as it relates to accessibility

  • Develop, document and maintain test cases and other test artifacts

  • Support and facilitate test plan/case reviews with cross-functional team members

  • Identify potential quality issues and escalate immediately to project team

  • Ensure that validated deliverables meet specifications and requirements

  • Conduct thorough and effective quality tests to ensure high quality product is delivered to clients

  • Report test results and bugs in appropriate tool (i.e., Azure DevOps)

  • Responsible for quality assurance (QA) test execution activities which includes functional testing (Black box Testing, End to End Testing, Integration Testing and System Testing)

  • Support other members of the QA team as required

  • Work with the user experience team on information architecture, workflows, UI


Qualifications & Skills


  • 4+ years of work experience as a Quality Analyst

  • Superb verbal and written communication skills and an engaging presentation style

  • Strong interpersonal skills, a positive attitude and team orientation

  • Excellent critical thinking and problem-solving skills with the ability to explain complex ideas simply and concisely

  • To be results driven and tenacious

  • Ability to handle a fast-paced work environment, deadlines and new challenges

  • Diploma or Bachelor’s Degree in a relevant field, such as Computer Science, Computer information Technology , Business, or Web Technologies or equivalent

  • Exceptional time management and organizational skills

  • Capability to juggle multiple clients and projects simultaneously

  • Familiarity with standard software development tools and technologies

  • Excellent knowledge of systems and functional analysis, quality assurance, and change management best practices

  • Experience working in an agile development environment


Additional Skills & Qualifications:

  • Familiarity with test automation concepts and technologies

  • Knowledge of, or training in User Experience best practices

  • Familiarity with Postman, Selenium, C#


Individual pay is determined by work location, internal equity and additional factors including job-related skills, experience, and relevant education or training. Our total compensation package for permanent roles includes a bonus opportunity, work from home allowances, fitness allowance, full healthcare plan and a generous vacation package including flex days.





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