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Synergy Credit Union looks to thirdstream for digital account opening

Another leading financial institution poised to launch thirdstream’s digital account opening solutions.

LETHBRIDGE, AB, CANADA, May 8, 2020 / — Synergy Credit Union today announced it has selected thirdstream to implement its digital account opening service, partnered with Celero’s integration platform, Celero XchangeTM.

Synergy is adopting thirdstream’s cloud-based onboarding platform and will be launching retail deposits in-branch in Q3. The solutions combine with best-in-class configurable workflow processes executing from initial applications through to funded accounts, in as little as five minutes.

Synergy is partnering with thirdstream after witnessing the company’s successes with variously sized federally and provincially regulated financial institutions. thirdstream’s platform and point solutions are deployed with many leading Canadian banks, trusts and credit unions today.

“After a comprehensive review of market options, we recognized the value of working with a solution provider that can claim a credible install-base,” said Lisa Castle, Synergy’s Manager of Retail Administrative Services. “By moving forward with thirdstream, we are able to enhance automation and adopt innovative solutions to serve existing members and prospects.”

Executing their digital transformation strategy is a top priority for Synergy, and refreshing retail account opening was a key decision point.

“We selected thirdstream because of its demonstrated deployment capability. The opportunity to grow with a leading solution provider was appealing,” Castle continued. “The possibilities of the thirdstream ecosystem, served up on their tested API platform was central to us.”

“Partnering with Synergy Credit Union is the next step in the development of our company,” said Keith Ginter, thirdstream’s CEO. “When Synergy turned to us, they wanted to ensure that those first encounters with consumers promoted convenience and confidence. In addition, it feels great to have Synergy commit to an extension of a relationship that has dated back more than 14 years!”

thirdstream is working closely with Celero Solutions to complete the integration into Synergy’s core banking platform. The integration enables financial institutions to seamlessly connect their secure platforms to fintech applications.

“Celero and thirdstream have a shared belief in the benefits of an API-driven open ecosystem and what it offers clients. We valued the opportunity to work with a forward-thinking vendor to provide connectivity through Celero XchangeTM to Synergy Credit Union’s core banking system,” says Barb MacLean, Director, Application Development.

thirdstream provides digital account opening and retail lending point solutions to over 40 clients. Their cloud-based platform is hosted on Microsoft Azure and provides full integration to leading core processing systems.

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